Bridgepoint Education Document Review Coordinator, Education Partnerships in San Diego, California
Education Partnerships Document Review Coordinator
Are you a deadline driven and time management guru? Bridgepoint Education is looking for detail oriented mind to review student documents that support enrollment and progression in corporate product offerings, including Alliance partnerships and the Full Tuition Grant (FTG). The position will provide support to the Education Partnerships Operations Manager, as assigned, to identify and address process gaps that inhibit efficient management of corporate programs and the students enrolled in them. This is an opportunity to support our FTG students and get involved with a fabulous department!
Brigepoint Education, Inc. (NYSE:BPI) harnesses the latest technology to reimagine the modern student experience. Bridgepoint owns two academic institutions -- Ashford University and University of the Rockies. Together, these programs, technologies, and resources represent a unique model for advancing education in the 21st century. Bridgepoint stands for greater access, social learning, and exposure to leading minds. For more information, visit www.bridgepointeducation.com or www.facebook.com/BridgepointEducation.
Passionate -- We change lives through education.
Trusted -- We are confident in each other to do the right thing.
Ownership -- We are accountable for our results.
Excellence -- We succeed through ongoing development, growth and improvement.
Attitude -- We have a positive and determined mindset.
Teamwork -- We promote a collaborative and caring work environment.
The Education Partnerships Document Review Coordinator (EPDRC) position is a full-time employment opportunity. Under limited supervision, the EPDRC will be responsible for reviewing student documents that support enrollment and progression in corporate product offerings, including Alliance partnerships and the Leader Development Grant. The position will provide support to the Education Partnerships Operations Manager, as assigned, to identify and address process gaps that inhibit efficient management of corporate programs and the students enrolled in them.
Essential Job Duties:
Review and process all initial enrollment documents, specifically required for students to enroll in corporate grant programs; annual renewal documents, required for students to remain eligible for corporate grant programs; all course-by-course proof of funding documents.
Manage student populations through appropriate document and student group controls.
Comply with Service Level Agreements for document processing completion timelines.
Maintain SOX compliance by ensuring all document-related controls are in place and effective.
Adhere to all FERPA guidelines and other governing regulations related to student and consumer privacy and security.
Additional Job Duties (include but are not limited to):
Monitor student document completion, alert partner-staff groups when student intervention is needed.
Track and perform initial review of applications and/or documents required for Strategic Partnerships department and team members to perform business functions nation-wide.
Track and perform initial review of Partner-level documents to support the Director of Contracts & Compliance and eliminate operational issues down-stream.
Special projects as assigned by the Director of Education Partnerships Operations & Product Development.
Prepare reports and presentations using PowerPoint, Excel, or other programs.
Act as a successful team member by being receptive to feedback/coaching, follow standard operating procedures, display reliability and have a willingness to develop and consistently improve.
Be an active member of a cross-departmental team that must be highly adaptive to unique circumstances of individual partners and dedicated to continuous improvement.
Excellent communication skills (both verbal and written), ability to research, follow up and resolve sensitive issues
Proficient computer skills: Microsoft Word, Excel, PowerPoint, Outlook
Knowledge of principles and processes for providing exceptional customer service
Strong interpersonal and communication skills
1-2 years' experience in an office environment
Ability to prioritize multiple simultaneous projects and tasks, ensuring deadlines and quality thresholds are met
One (1) year experience in education or finance highly preferred
One (1) year experience working with corporate partners highly preferred
Experience with CampusVue
Familiarity with CampusVue reporting
Experience with SharePoint (prefer O365, 2007/2010 acceptable)
Associate's degree required
Bachelor's degree highly preferred
BPI Talent Acquisition: 1.23.2018AT