Bridgepoint Education Senior Manager, Operations Planning & Analysis in Tempe, Arizona

Senior Manager, Operations Planning and Analysis

You are an analytical data crunching ninja who enjoys telling stories with their data. You have a passion for predictive analytics, analytical models, and you enjoy fortune telling. If this is you, then apply now and come join the Bridgepoint team. We are looking for a technical orator who can work across departmentally and help us with forecasting, analysis and strategic goals.

About Us:

Bridgepoint Education, Inc. (NYSE:BPI) harnesses the latest technology to reimagine the modern student experience. Bridgepoint owns two academic institutions -- Ashford University and University of the Rockies. Together, these programs, technologies, and resources represent a unique model for advancing education in the 21st century. Bridgepoint stands for greater access, social learning, and exposure to leading minds. For more information, visit or

Our Values:

Passionate -- We change lives through education.

Trusted -- We are confident in each other to do the right thing.

Ownership -- We are accountable for our results.

Excellence -- We succeed through ongoing development, growth and improvement.

Attitude -- We have a positive and determined mindset.

Teamwork -- We promote a collaborative and caring work environment.

Position Summary:

The Senior Manager, Operations Planning and Analysis is a full-time employment opportunity. Reporting to the Vice President of Operations Strategy, this position will lead the operational analysis function for Bridgepoint Education; this includes generating key executive level insights and owning the operational planning process. The position requires strong quantitative skills and a proven track record of successful development and application of analytical models.

Strong character, enthusiasm, energy and capacity to get the job done and experience leading and mentoring the growing analytics organization will be key to success in this role. In addition to managing the resources and execution of work, is responsible for cultivating relationships with key business process owners in Marketing, Operations, Technology, and Finance.

Essential Job Duties:

  1. Provide High Quality Operational Analysis to Unlock Hidden Value
  • Be a high value advisor to senior management-- providing actionable data insights to improve the effectiveness and efficiency of our operations

  • Become a data expert by developing end-to-end understanding of the company data structure and business processes

  • Collaborate closely with the process and reporting teams to develop mechanisms and key indicators to measure historical performance and provide guidance for future plans

  • Develop and present materials at executive committee meetings and business reviews, including analyses and recommendations

  • Manage complex technical projects across multiple teams with functional, budget and time based commitments

Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.

  1. Lead the Operational Forecasting and Planning Process
  • Direct the preparation and evaluation of operational forecasts, key components include:

  • Staff headcount planning

  • Student enrollment planning

  • Incorporate key inputs from marketing on student acquisition

  • Forecast key rates associated with student retention

  • Forecast total enrollment (jointly managed with FP&A team)

  • Identify issues, risks and opportunities to improve operational and financial forecasting processes and implement recommended solutions

  • Partner and build strong professional relationships with key stakeholders across the enterprise (i.e., marketing, SIC, enrollment, student services, FP&A, HR)

  • Develop, oversee and continuously improve quantitative models and business short and long range plans

  • Proactively monitor business performance and forecasting accuracy and recommend solutions and course correction tactics as needed

  • Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.

  • Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.

  • Manages activities of two or more sections or departments. Exercises supervision in terms of costs, methods, and staffing recommendations.

Minimum Requirements:

  • Minimum 5-8 years related experience delivering data analysis, planning/budgeting, strategic insight or management consulting experience;

  • Demonstrated ability to self-manage work (i.e., scope efforts, set target dates, drive progress, keep management updated)

  • Advanced excel skills

  • Ability to effectively communicate and collaborate with both "data" and "operations" people

  • Ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship

  • Hands on experience with statistical models, linear regression, time series and/or other forecasting methods

  • Must possess high degree of professionalism, sense of urgency, adaptability and strong customer service skills

Preferred Qualifications:

  • Experience with data analysis and statistical modeling in R or Python

  • Project management and team leadership experience


  • Bachelor's Degree in business, economics, technical, or related field required

  • MBA or MS in an analytical field preferred

BPI Talent Acquisition: 8.1.2018JLM